Privacy Policy

1. Introduction

NESS is committed to protecting the privacy and security of personal data of its clients, partners and users. This Privacy Policy describes how we collect, use, store and protect your personal information in compliance with the General Data Protection Law (LGPD - Law No. 13.709/2018) and other applicable regulations.

2. Data Collected

We collect the following types of personal data:

• Identification data: name, email, phone, CPF/CNPJ
• Professional data: company, position, area of activity
• Navigation data: IP, cookies, access logs
• Communication data: messages, feedback, requests

3. Purpose of Processing

We use your data to:

• Provide contracted services
• Communicate about products, services and news
• Handle requests and technical support
• Comply with legal and regulatory obligations
• Analyze and improve our services
• Information security and fraud prevention

4. Legal Basis

The processing of personal data by NESS has as legal basis: data subject consent, contract execution, legal obligation compliance, legitimate interest and credit protection.

5. Data Sharing

Your data may be shared with:

• Business partners and service providers
• Government authorities when required by law
• NESS group companies for compatible purposes

We never sell your personal data to third parties.

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or alteration, including: encryption, access controls, continuous monitoring, security audits and team training.

7. Data Subject Rights

You have the right to:

• Confirm the existence of processing of your data
• Access your data
• Correct incomplete, inaccurate or outdated data
• Request anonymization, blocking or deletion of data
• Request data portability
• Revoke consent
• Be informed about data sharing

8. Data Retention

We keep your data for the period necessary to fulfill the purposes described in this policy, respecting legal retention and prescription periods.

9. Cookies

We use cookies and similar technologies to improve your experience. For more information, see our Cookie Policy.

10. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes through our website or by email.

11. Contact

To exercise your rights or clarify questions about this policy, contact our Data Protection Officer (DPO):